Contact Us

How Can We Help?

Contact Pugo Markets for website, valuation, postage, tracking,
revised offer, return and payment support.

Customer Support

Email:

[email protected]

Please include your full name, order reference, device model and
a clear description of the issue.

Information to Include

  • Order or quote reference
  • Device make and model
  • Storage capacity
  • Posting date
  • Tracking number
  • Screenshot of any error message
Do not post devices to the registered office.
Devices must only be sent using the address or shipping label supplied
for the relevant trade-in order.

Complaints

If you are dissatisfied with the service, email us using the
subject line Complaint.

Explain what happened, when it happened, your order reference and
the resolution you are requesting.

Where necessary, the complaint may be referred to REBOXED LTD or
the appointed operational partner responsible for the relevant
part of the service.

Company Details

Trade-in contract party: REBOXED LTD

Company number: 12084995

Registered office:
Reboxed, Tradestars, Copperfield Street, London, England, SE1 0EA

Customer support: Pugo Markets

Email:

[email protected]

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