Transparency

Authorised Agent Disclosure

This page explains the relationship between Pugo Markets and
REBOXED LTD.

1. Website Role

Pugo Markets operates this website as an authorised agent and
customer-support channel for the Reboxed trade-in service, subject to
the scope and duration of the applicable written agency agreement.

2. Contracting Party

Unless a specific page or order confirmation expressly states
otherwise, the party offering to purchase an eligible device is
REBOXED LTD.

REBOXED LTD and/or its appointed operational partners are responsible
for:

• Receiving devices
• Testing and inspection
• Final grading
• Revised offers
• Return processing
• Trade-in payment

3. Pugo Markets Support Role

Pugo Markets may:

• Provide trade-in information
• Assist customers with the valuation journey
• Answer website and order-support enquiries
• Provide device preparation guidance
• Communicate with relevant processing teams

4. Brand Ownership

Reboxed and related names, logos and brand assets belong to their
respective owner.

Their use on this website is limited to the permissions granted under
the applicable agency arrangement.

Nothing on this website means that Pugo Markets owns REBOXED LTD, its
trademarks, technology or processing facilities.

5. Customer Rights

Using an agent website does not reduce applicable consumer, contractual
or privacy rights.

The order confirmation and applicable selling terms identify the party
responsible for the trade-in contract.

6. Contact

Pugo Markets customer support:

[email protected]